Yes, provides true 24/7 customer support to all our web hosting and domain name clients, no matter if they use free website hosting service or one of our paid unlimited webhosting plans.
So that, in case you have questions regarding web hosting service, or if you experience troubles with your hosting account, please see the available customer support options below and choose the one that better fits your requirements/expectations.
In order to assure a better performance of our Technical Support team and therefore a faster and more precise assistance, we kindly ask you to open a separate ticket for every single matter.
Once a particular issue is resolved through a ticket, please do not request help for other matters inside the same ticket - just open a new ticket for EVERY single matter, please!
You only pay for what you use, and you can CEASE the service at any time by giving us notice. We either need access to your website to add the chat (free service to you), or we work with your IT department to set it up (also free).