However, most of us have found that just finding out more about the issues and talking to other people who know what it is like to experience the same problems has been truly beneficial.
The chatroom operators (ops) are fellow sufferers of social anxiety and regular users of the chatrooms, who help to maintain the chatting environment according to the above principles.
They can be approached by anyone who is concerned about any aspect of chat or a particular situation, and they will do their best to help resolve any problems.
Millions of people around the world suffer from Social Anxiety Disorder (also known as Social Phobia) and related conditions.
Despite being the most common type of anxiety disorder and the cause of much impairment and suffering, it is under-recognised and under-treated.
The following actions are variously used by the ops when dealing with behaviour which breaches the chatroom rules and guidelines.